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Pre Arrival Services

To save time, costs and hardships, it is imperative for foreign patients to plan their treatment in advance. Through our Pre-arrival services we make sure that by the time the patient lands in India, all the necessary formalities for treatment are already completed, and the treatment roadmap is ready.

 

This actually is the most important part of the planning. At this stage we help a patient choose and decide the doctor and hospital for treatment and thereby an entire roadmap towards treatment, accommodation and if possible, some tourism is conceived.

 

It is like laying the foundation of a building. So, it better be right.

 
Following are the services that we provide before a patient arrives in India
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Send patient's clinical reports to different doctors and hospitals

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Seek the evaluations of those doctors

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Share the same information with the patient and help him decide the best doctor and hospital for his specific treatment based on his budget.

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Help the patient understand the process and paperwork for Medical Visa and Treatment as per the laws of both the countries (home country and India)

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Help the patient arrange for Medical Visa

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Let the patient know the approximate number of days of stay required inside and outside the hospital

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Discuss with the patient any possibility of touring some exotic tourist destinations in India and that too much prior to his departure so that he can plan his trip accordingly

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Help the patient plan his itinerary based on his convenience and availability of the doctor.

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Help the patient decide the kind of accommodation he would require during his stay in India.

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Fix the OPD consultation with the Doctor.

 

Upon Arrival Services

Upon arrival, the patient is received from the airport and then till his departure a lot of services are required, which are provided by us.

 

The idea is to ensure that everything goes as per initial planning. Right from accommodation to OPD Consultation to Admission in Hospital, everything should go as per plan.

 
The following is the list of services provided to help patient have a smooth process flow at the hospital and his relatives have a comfortable stay in India
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Receive the patient and his attendants at the Indian airport (ambulance, if required) and transfer them to the accommodation/ hospital

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Take patient to the doctor for OPD consultation

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Assure that somebody is there with the patient during the time when tests and OPD consultations take place. The patient will not have to run from pillar to post to find his way out for different tests and OPDs, until the time the patient's procedure is fixed and is admitted.

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Pay frequent visits to the patient during his stay at the hospital and ensure that the attendants are also suitably looked after

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Keep the referral doctor of the patient well informed about the progress of the patient through specially designed CRM software

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Arrange for the attendants tours during the process of recuperation of the patient, if they require so Or do it along with the patient, as per the wish of the family.

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Help get the patient discharge and help patient settle his bills with the hospital.

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Help patient and attendant settle the bills for the Guest House/ Hotel while checking out.

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Arrange transport to the Airport for the patient's return journey to his home country

 
 
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